Geez, another membership director in training?
Every company has a "Retention" office. First you cancel your subscription. Then they call and beg you to come back.
I call that person the official apologizer. I nominate you.
Anyone is free to come join us but there is no official "Royal Procession", to crown them King Shit and there will be no official holiday declared when they join.
Gaze in amazement at the wonderfulness of his-self. Not me.